How do I report
Injured wild animals?
If you find a wild animal, such as an injured bird, the most important thing to do is to make absolutely certain that the animal is truly injured. Then phone Wildlife Rescue at 604-526-7275. A staff member will tell you what to do. If no one is available to answer the phone, leave a detailed message. To find out more, visit Wildlife Rescue.
Dangerous wild animals?
Most wild animals that live in the UNA neighbourhoods are not dangerous. They are simply wild. If you see a wild animal, enjoy watching the animal from a safe distance. Above all, never approach a wild animal and attempt to touch it or feed it. However, if you observe a wild animal that you believe poses an immediate danger to humans phone the BC Ministry of the Environment Conservation Service at 1-877-952-7277. To find out more about wildlife human encounters go to the BC Ministry of the Environment FAQ on wildlife-human encounters. For specific information on coyotes visit the Co-existing with Coyotes site.
Vandalism?
If you observe vandalism in progress, please phone 9-1-1. If the vandalism has already been done, report it to your strata if it isn’t in a public space and to the UNA Office if it is in a UNA park or other public space.
Water main leaks or flooding?
Contact the UNA Office at 604-827-5158 if you notice a burst water main or leak that is causing flooding of a street or other public space. If you discover a burst water main that is creating significant flooding when the UNA Office is closed you can phone the UBC 24-Hour-Trouble Line at 604-822-2173.
Sewer line backups?
Contact the UNA Office at 604-827-5158 if you notice a backed up sewer line or flooding storm sewer that is causing significant flooding. If the flooding is minimal and due to a rainstorm, wait to see if the water drains before contacting the office. If you have a burst sewer line or other problem in your home, you need to contact your strata or building manager.
Problem with street lighting?
If you notice burned out or broken streetlights, contact the UNA Office at 604-827-5158.
Problem with Traffic Signals?
Contact the BC Ministry of Transportation at 604-660-8300 if you notice problems with traffic lights on 16th Avenue, Chancellor Boulevard, Imperial Drive, Marine Drive, or University Boulevard. If you notice problems with traffic lights at other locations within the UNA community, contact the UNA Office at 604-827-5158.
Street tree concern?
If you have a concern about a tree in a public place that you think poses a danger to people, contact the UNA Office at 604-827-5158.
Abandoned vehicle?
If you notice an abandoned vehicle near your residence you can phone the RCMP at 604-224-1322. However, make sure that the vehicle is actually abandoned. It is illegal to park a vehicle with no license plate on the street. Other situations are not necessarily illegal and would probably be a matter for your strata council or building manager.
