Neighbourhood Parking Interim Rules FAQ
Warning Notices and Towing
- When does the UNA start issuing warning notices?
- Is there a fine associated with the warning notice?
- When does towing start?
- Will there be a warning before a vehicle is towed?
- Will my vehicle get towed if it parks facing the wrong way of the traffic flow?
- How do I dispute a warning notice or a violation ticket?
Resident Parking Decal and Visitor Parking Permit
- Do all neighbourhoods share the same parking decal and permit?
- What’s the difference between a parking decal and a parking permit?
- How should I display a resident parking decal or a visitor parking permit?
- Is the old Hawthorn Visitor Parking Permit still valid?
- Where can I park if I have a parking decal or a parking permit?
- Can I park in the 2 hr (or 1 hr) zone for longer than 2 hr (or 1 hr) if I have a parking decal or a parking permit?
- I rent out my unit in the UNA neighbourhood and I live outside of UNA neighbourhood. Can both my tenant and I apply for resident parking decal and/or visitor parking permit?
- Where do I apply for a resident parking decal or a visitor parking permit?
- What are the hours that I can apply for a parking decal and a parking permit?
- What do I need to bring to apply for a resident parking decal?
- What do I need to bring to apply for a visitor parking decal?
- I have recently moved to the UNA neighbourhood, and my vehicle registration and driver’s license still show my old address. Can I use that to apply for a resident parking decal?
- I have recently moved to the UNA neighbourhood, and my vehicle registration and driver’s license still show my old address. Can I use that to apply for a resident parking decal?
- I moved from outside of BC, and I still have my out of province driver’s license and registration. Can I use that to apply for a resident parking decal?
- My vehicle is registered under my spouse’s name. Can I apply on his/her behalf?
Warning Notices and Towing
Q: When does the UNA start issuing warning notices?
A: Starting now until January 22, in Hawthorn Place and Chancellor Place, vehicles parked in violation of the UNA Neighbourhood Interim Parking Rules or posted signage will be issued a warning notice. In Wesbrook Place, Hampton Place, and East Campus, warning notices will start after completion of signage installation.
Q: Is there a fine associated with the warning notice?
A: No, there is no fine. The warning notice is to inform you about the new rules. However, your vehicle’s information will be recorded by the Commissionaires. Please note that roads outside of the UNA neighbourhoods are regulated by UBC or UEL. Different parking rules and regulations apply.
A: Starting Monday January 23, in Hawthorn Place and Chancellor Place, vehicles parked in violation of the UNA Neighbourhood Interim Parking Rules or posted signage will be towed at owners’ expense. Towing in Wesbrook Place will start Monday March 5. In Hampton Place and East Campus, towing will start at the end of March. Exact dates to be announced.
Q: Will there be a warning before a vehicle is towed?
A: No. All vehicles parked in violation of the posted signage will be towed immediately.
Q: Will my vehicle get towed if it parks facing the wrong way of the traffic flow ?
A: Yes. All vehicles must be parked parallel to the roadway in the direction that traffic flows, leaving no more than 30 cm, according to the Motor Vehicle Act (190. Except when a municipality, a treaty first nation or the minister responsible for the administration of the Transportation Act permits, a driver must not stop, stand or park a vehicle on a roadway other than on the right side of the roadway and with the right hand wheels parallel to that side, and where there is a curb, within 30 cm of the curb). Violated vehicles will be towed immediately.
Q: How do I dispute a warning notice or a violation ticket?
A: Please complete the Parking Violation Dispute form stating your case and attach a copy of the ticket, and mail to 17474 – 56th Ave. Surrey BC V3S 1C3 with “Attention: Parking” or email to parking@mainroad.ca. Dispute claims must be received within 14 days of violation notification.
Resident Parking Decal and Visitor Parking Permit
Q: Do all neighbourhoods share the same parking decal and permit?
A: No. Only Hawthorn Place and Wesbrook Place residents require resident parking decals and visitor parking permits to park on the street. Hampton Place, Chancellor Place, and East Campus have different parking rules and do not require any parking decal or permit. Hawthorn Place parking decal and permit are green in colour and only allow on-street parking in the Hawthorn neighbourhood; Wesbrook Place parking decal and permit are blue in colour and only allow on-street parking in the Wesbrook neighbourhood.
Q: What’s the difference between a parking decal and a parking permit?
A: Parking decals are for UNA residents and parking permits are for their visitors. Each UNA household is entitled to only one Visitor Parking Permit, while each UNA resident is entitled to one resident parking decal per vehicle (proof of valid registration required).
Q: How should I display a resident parking decal or a visitor parking permit?
A: Resident parking decal must be permanently affixed to the inside top left corner of the front windshield. See example. Visitor parking permit must be hung on the rear view mirror with the expiry date clearly viewed from outside of the vehicle. Every effort should be made to ensure that the decal or permit is visible from the outside of the vehicle and it does not block your view.
Q:Is the old Hawthorn Visitor Parking Permit still valid?
A: No. The old Hawthorn Visitor Parking Permit is no longer valid as of January 3, 2012. Please return it to the UNA office or the Old Barn Community Centre and apply for a new Visitor Parking Permit for Hawthorn Place. A proof of UNA residency is required. Note if you park in the “No parking except authorized vehicles” zone with the old Hawthorn Visitor Parking Permit, your vehicle is subject to a warning ticket or towing (after January 23, 2012).
Q: Where can I park if I have a parking decal or a parking permit?
A: In the “no parking except authorized vehicles” zones in your neighbourhood only.
Q: Can I park in the 2 hr (or 1 hr) zone for longer than 2 hr (or 1 hr) if I have a parking decal or a parking permit?
A: No. Parking decal or parking permit does not authorize parking for longer than the displayed time limit. If you would like to park longer than the time limit on the displayed sign, please park in the “no parking except authorized vehicles” zone with your parking decal or parking permit properly displayed.
Q: I rent out my unit in the UNA neighbourhood and I live outside of UNA neighbourhood. Can both my tenant and I apply for resident parking decal and/or visitor parking permit?
A: No. Only your tenant who lives in the UNA neighbourhood is considered a resident. Only a resident of the UNA neighbourhood is entitled to a resident parking decal and/or a visitor parking permit for their guests.
Q: Where do I apply for a resident parking decal or a visitor parking permit?
A: You can apply online or in person at the UNA office (202-5923 Berton Ave.).
Q: What are the hours that I can apply for a parking decal and a parking permit?
A: Monday to Friday 8:30 am to 4:30 pm.
Q: What do I need to bring to apply for a resident parking decal?
A: Driver’s license and vehicle registration (see example). The address on the driver’s license and vehicle registration must be consistent and must be a valid UNA address.
Q: What do I need to bring to apply for a visitor parking permit?
A: A proof of UNA residency. See examples.
Q: I have recently moved to the UNA neighbourhood, and my vehicle registration and driver’s license still show my old address. Can I use that to apply for a resident parking decal?
A: No. ICBC requires address change on the registration occur immediately, and address change on the driver’s license within 10 days (read more). Please go to any auto insurance broker to have your address updated. The online address change form for driver’s license does not update your vehicle registration.
Q: I moved from outside of BC, and I still have my out of province driver’s license and registration. Can I use that to apply for a resident parking decal?
A: No. ICBC requires switching to a BC driver’s license within 90 days, and their vehicles be registered, licensed and insured within 30 days of arriving in BC. Please go to any auto insurance broker to have your address updated.
Q: My vehicle is registered under my spouse’s name. Can I apply on his/her behalf?
A: No. Only the primary driver of the vehicle can apply for a resident parking decal.
