Renewals will be available online and during service desk hours – Monday to Friday | 9 a.m. to 5 p.m.
Frequently Asked Questions:
How do I upload my documents?
You can upload your documents in your UNA Parking Application Form.
The following documents are required to obtain or renew a resident parking permit:
To apply for a Visitor Parking Permit and Day Pass you will need:
For the purpose of information validation, we require you to share your vehicle and ICBC insurance information with us. To uphold your privacy and protect you from fraud, you are required to apply for your permit in person. We will not issue permits to anyone acting as a proxy, regardless of their relationship or connection to you.
Resident Parking Permits are assigned to specific license plate numbers and Visitor Parking Permits are assigned to a specific UNA address.
Parking Permits may only be issued for and used within a resident’s own neighbourhood. If the assigned licence plate number & issued neighbourhood are not a match to the vehicle’s licence plate & parking location, it will be towed.
Permit expiry is based on the specific term of your neighbourhood. Any annual permits purchased after the start of the permit term are prorated at $0.38 per day, plus applicable taxes.
Which Neighbourhoods Have Parking Permits?
Parking Permits are available to residents of Wesbrook Place and Hawthorne Place within each of their respective neighbourhoods. There are no parking permits for residents of Hampton Place, Chancellor Place, or East Campus.
What If I Lease My Vehicle?
Your registration and insurance must show your residential address on the second page.
What If I Drive Someone Else’s Vehicle?
What If My Vehicle Is Registered To A Business?
What If I’m A Student From Outside Of BC?
Students or residents who wish to obtain parking permits and maintain out-of-province vehicle registration should contact ICBC and show us proof of a local address on the ICBC approval document, MV1804A.
For information, call ICBC at 604-443-4624 or 1-800-665-4336.
What If My Visitor Has A SPARC Permit?
SPARC permit holders can park in the on-street accessible stalls if they display a valid Visitor Parking Pass or a day permit. SPARC permit holders cannot use their Resident Parking decals to park in accessible stalls.
This is to ensure that visitors to residents in the Hawthorn and Wesbrook neighbourhoods have a reasonable ability to park in accessible stalls.
What If I Have A Recreational Vehicle?
UNA Parking Permits are not valid for commercial vehicles, large vehicles, recreation vehicles, camper trucks and on-street vehicle storage.
A large vehicle is one that meets one or more of the following criteria:
What if I need to use on-street parking when I move?
The UNA does not reserve parking spaces for moving purposes. Moving trucks can use permit parking stalls without a permit, as long as they have a company logo clearly displayed on the vehicle. Residents may use their own personal vehicles to reserve preferred parking stalls, using their Resident Parking Permit, or Day Passes.
Can I park a moving container near my home?
No, parking a moving container near your front door is prohibited. Containers can only be parked within designated parking bays on the street, and this requires prior approval from the UNA at email@example.com. When requesting approval, make sure to provide details such as the date of placement, container size, transport company, and a contact person representing the company.
Is a moving container permit similar to a parking permit?
No, a moving container permit is not the same as a parking permit. The container placement must be temporary and comply with the required approvals. You need to be present during the delivery and collection of the container. The permit only allows for container placement, not parking vehicles or other equipment. Remember that the container must be removed within 72 hours after placing it on the street. Additionally, you must ensure the parking area remains clean while the container is there and after it’s been collected.
Do I need to notify anyone if I change the date or time of the container delivery?
Yes, it’s essential to inform the University Neighborhood Association (UNA) about any changes in the date or time of placing the container on the street. Please provide this notification at least seven days before the planned container placement.
Where should I display my parking decal?
What If I Misplaced/Lose My Visitor Parking Permit?
You must purchase a new Visitor Parking Pass. Replacements are not available.
What If I Need To Replace My Permit?
A $25 administration fee will be applied for replacing residential parking decals, replacement may be picked up in person if:
No administrative fee will be applied if:
Your old UNA permit must be returned to receive a replacement.
What If I Misplaced/Lose My Resident Parking Permit?
You must purchase a new Resident Parking Permit. And stick the decal on your vehicle immediately. Replacement is not available.
What happens if I have a guest?
The UNA offers free parking locations for up to two hours, with the option to apply for a daily parking pass for longer stays (15 days free for each household). In addition, you can purchase a Visitor parking permit that allows parking for up to 48 hours. Please note that Day pass and Visitor parking permits are not valid for on-street permanent resident vehicle parking, Modo, accessible parking, loading zones, and any time-restricted parking areas. When using a Day parking pass or a Visitor permit, you can park only in the designated areas for parking permit holders. Make sure to hang the Visitor parking permit or parking day pass on your car’s rearview mirror, and ensure that it is visible from outside the vehicle, including the expiration date and permit number.
What Documents Do I Need To Bring?
Reason replacement needed
Items needed to get a new resident parking decal
You changed vehicles or license plate
Your car was damaged in an accident and written off
Your windshield was replaced
Your UNA resident parking decal is damaged or peeling off
Your UNA visitor parking pass is damaged
Daily Prorated Fee Policy
A daily prorated fee structure applies to all UNA Resident Parking Permit and Visitor Parking Permit purchases.
Parking Permit Rates
All parking permits are purchased at an annual rate, with a daily prorated fee structure applied.
A refund only applies when:
Eligible refunds will be prorated daily. The outstanding amount will be refunded, minus an administration fee.