Renewals will be available online and during service desk hours – Monday to Friday | 9 a.m. to 5 p.m.

Timeline:

• Renewals for the Wesbrook Parking Permit will be available online starting April 3, 2023 and at the Wesbrook Community Centre.
  • The grace period for expired 2022 Wesbrook Parking Permit and Visitor Pass will be extended to May 12, 2023. 
  • Regular parking enforcement at Wesbrook will resume on May 15, 2023.
• Hawthorn parking permit renewals will be available starting June 5, 2023.
  • The grace period for expired parking permits will be until July 16, 2023.
  • Regular parking enforcement at Hawthorn will resume starting July 17 2023.

Process Details:

• Apply and Pay Online
  • Fill out the Online Permit Application
  • Upload scans/photos of required documents.
  • Application and documents will be verified by staff.
  • Receive confirmation of application verification and pay permit balance online through UNA Account.
    • Online payment must be submitted before permit can be picked-up.
• Apply Online and Pay by Phone
  • Fill out the Online Permit Application
  • Upload scans/photos of required documents.
  • Application and documents will be verified by staff.
  • Receive phone call from UNA staff to process payment and arrange
• Apply and Pay In-Person 
  • Visit the Parking Services Desk at Wesbrook Community Centre.
    • See our facilities page for Parking Services Desk hours
  • Please bring all required documents.

Frequently Asked Questions:
How do I upload my documents? 
You can upload your documents in your UNA Parking Application Form.

Resident Parking Permit (Decals)

The following documents are required to obtain or renew a resident parking permit:

• BC Driver’s License (BCDL)
• Proof of UNA Address
• ICBC Vehicle Registration (must be registered to a valid UNA address, and at least 1 month prior to the policy expiry date.)

Visitor Parking Permit & Day Pass

To apply for a Visitor Parking Permit and Day Pass you will need:

• Photo ID (choose one of the following):
  – BC Drivers Licence
  – BC Identification Card
  – BC Services Card
  – Canadian Passport
  – Other government-issued photo ID
• Plus Proof of UNA Address (choose one of the following):
  – ICBC Vehicle Registration (must be registered to a valid UNA address)
  – Current utility/service bill with UNA address (e.g. phone, cable, or hydro bill)
  – Current Credit Card statement with UNA address
  – Current Village Gate Homes or Wesbrook Properties rental agreement Only.

For the purpose of information validation, we require you to share your vehicle and ICBC insurance information with us. To uphold your privacy and protect you from fraud, you are required to apply for your permit in person. We will not issue permits to anyone acting as a proxy, regardless of their relationship or connection to you.

Resident Parking Permit (Decal)

• Allows UNA residents to park their own vehicle on the streets of their own neighbourhood
• Non-transferable and specific to a single license plate
• Any driver’s license or vehicle changes will require a replacement permit to be purchased

Visitor Parking Permit

• Allows a UNA resident’s visitor to park their vehicle on the streets within the resident’s neighbourhood
• Limited to one per legal UNA address
• Visitor Parking Permits are non-transferable and specific to a single address
• If you move between two different neighbourhoods (e.g. from Hawthorn Place to Wesbrook Place), your current visitor parking permit will no longer be valid.

Day Pass

• For UNA residents who require additional visitor parking for a one-time function/event.
• Each legal UNA suite will be entitled to 15 days of Parking Day Passes, annually. Approval will be required for any request above the 15 days of Parking Day Passes annual limit. Residents who need additional day passes above the annual limit will need to submit an application to parking@myuna.ca.

Resident Parking Permits are assigned to specific license plate numbers and Visitor Parking Permits are assigned to a specific UNA address.

Parking Permits may only be issued for and used within a resident’s own neighbourhood. If the assigned licence plate number & issued neighbourhood are not a match to the vehicle’s licence plate & parking location, it will be towed.

Permit expiry is based on the specific term of your neighbourhood. Any annual permits purchased after the start of the permit term are prorated at $0.38 per day, plus applicable taxes.

• Wesbrook Place: May 1 – April 30
• Hawthorn Place: July 1 – June 30

Which Neighbourhoods Have Parking Permits?
Parking Permits are available to residents of Wesbrook Place and Hawthorne Place within each of their respective neighbourhoods. There are no parking permits for residents of Hampton Place, Chancellor Place, or East Campus.

What If I Lease My Vehicle?
Your registration and insurance must show your residential address on the second page.

What If I Drive Someone Else’s Vehicle?

• You must be listed as the principal operator on the insurance
• The location address on the second page of the insurance and registration must list your residential address within a UNA neighbourhood
• Two items of supporting ID.

What If My Vehicle Is Registered To A Business?

• New requests will need to be forwarded to parking@myuna.ca.

What If I’m A Student From Outside Of BC?

Students or residents who wish to obtain parking permits and maintain out-of-province vehicle registration should contact ICBC and show us proof of a local address on the ICBC approval document, MV1804A.

For information, call ICBC at 604-443-4624 or 1-800-665-4336.

What If My Visitor Has A SPARC Permit?
SPARC permit holders can park in the on-street accessible stalls if they display a valid Visitor Parking Pass or a day permit. SPARC permit holders cannot use their Resident Parking decals to park in accessible stalls.

This is to ensure that visitors to residents in the Hawthorn and Wesbrook neighbourhoods have a reasonable ability to park in accessible stalls.

What If I Have A Recreational Vehicle?
UNA Parking Permits are not valid for commercial vehicles, large vehicles, recreation vehicles, camper trucks and on-street vehicle storage.

A large vehicle is one that meets one or more of the following criteria:

1. Taller than 2.2 m (7 feet and 2.61 inches)
2. Longer than 6.4 m (21 feet)
3. Not primarily designed to move people
4. Seats 10 or more passengers

What if I need to use on-street parking when I move?  
The UNA does not reserve parking spaces for moving purposes. Moving trucks can use permit parking stalls without a permit, as long as they have a company logo clearly displayed on the vehicle. Residents may use their own personal vehicles to reserve preferred parking stalls, using their Resident Parking Permit, or Day Passes.

Can I park a moving container near my home?
No, parking a moving container near your front door is prohibited. Containers can only be parked within designated parking bays on the street, and this requires prior approval from the UNA at parking@myuna.ca. When requesting approval, make sure to provide details such as the date of placement, container size, transport company, and a contact person representing the company.

Is a moving container permit similar to a parking permit?
No, a moving container permit is not the same as a parking permit. The container placement must be temporary and comply with the required approvals. You need to be present during the delivery and collection of the container. The permit only allows for container placement, not parking vehicles or other equipment. Remember that the container must be removed within 72 hours after placing it on the street. Additionally, you must ensure the parking area remains clean while the container is there and after it’s been collected.

Do I need to notify anyone if I change the date or time of the container delivery?
Yes, it’s essential to inform the University Neighborhood Association (UNA) about any changes in the date or time of placing the container on the street. Please provide this notification at least seven days before the planned container placement.

Where should I display my parking decal?

• Parking decals should be displayed on the inside of the windshield, free of obstruction, on the lower left corner of the window (on the driver’s side).

What If I Misplaced/Lose My Visitor Parking Permit?
You must purchase a new Visitor Parking Pass. Replacements are not available.

What If I Need To Replace My Permit?
A $25 administration fee will be applied for replacing residential parking decals, replacement may be picked up in person if:

• You have changed vehicles or license plates

No administrative fee will be applied if:

• Your car was damaged in an accident and written off
• Your windshield was replaced
• Your visitor parking permit is damaged
• Your resident parking decal is damaged or peeling off

Your old UNA permit must be returned to receive a replacement.

What If I Misplaced/Lose My Resident Parking Permit?
You must purchase a new Resident Parking Permit. And stick the decal on your vehicle immediately. Replacement is not available.

What Documents Do I Need To Bring?

Reason replacement needed
Items needed to get a new resident parking decal

You changed vehicles or license plate

• Your current resident parking decal (remove it from your old vehicle)
• Photo ID that proves you live in the UNA neighbourhood
• Current insurance for your new vehicle
• Administration fee of $25

Your car was damaged in an accident and written off

• Current vehicle registration
• ICBC paperwork that shows your old vehicle was a write-off
• Photo ID that proves you live in the UNA neighbourhood
• No administration fee

Your windshield was replaced

• Your current resident parking decal (remove it from your old windshield) or a receipt from the windshield replacement company
• Current vehicle registration
• Photo ID that proves you live in the UNA neighbourhood
• No administrative fee

Your UNA resident parking decal is damaged or peeling off

• Your current resident parking decal (remove it from your vehicle)
• Current vehicle registration
• Photo ID
• No administrative fee

Your UNA visitor parking pass is damaged

• Your current UNA visitor parking pass (remove it from your vehicle)
• Photo ID
• No administrative fee

Daily Prorated Fee Policy  
A daily prorated fee structure applies to all UNA Resident Parking Permit and Visitor Parking Permit purchases.

Parking Permit Rates

All parking permits are purchased at an annual rate, with a daily prorated fee structure applied.

• Visitor Parking Permit: $140 + applicable taxes
• 1st Resident Parking Permit: $140 + applicable taxes
• 2nd Resident Parking Permit: $280 + applicable taxes
• 3rd Resident Parking Permit $560 + applicable taxes

Applicable Taxes

• Visitor Parking Permits are also subject to a 24% TransLink Parking Tax.
• Resident and Visitor Parking Permits are subject to GST.

Administrative Fees

• A $25 administrative fee will be applied when replacing a parking decal.
• An administrative fee will not be charged if:
  • Your car was damaged in an accident and written off.
  • Your windshield was replaced
  • Your decal is damaged or pealing

Refunds 
A refund only applies when:

• The resident moves out of the UNA before the permit expires.
• The resident replaces a UNA parking permit.

Eligible refunds will be prorated daily. The outstanding amount will be refunded, minus an administration fee.