Community Discounts

UNA Arts & Culture
We offer discounted recreation programming prices for UNA Card holders. See our current programs at

UNA Health & Fitness
We offer discounted fitness passes and personal training sessions for UNA Card holders. Learn more at

Vancouver Public Library
The UNA Card can be used for access at VPL locations. Learn more about the Vancouver Public Library.

UBC Facilities
Get discounted access to various UBC facilities and services.

Create a UNA Account

If you don’t have one yet, making a UNA Account is a simple process. We only need your name, email, phone and birthday to get you started.

Get Started


Getting your UNA Card has never been easier. Typically, we will have your card ready for pickup within 2 business days.

  • Step 1: Log in to your UNA Account

    Enter your email and password to access your UNA Account.

    If you don’t yet have an account, visit to learn more.

  • Step 2: Upload your Proof of Residency Documents

    First, navigate to the “UNA Account” menu item and select “Application/Renewal Process” from the drop down.

    From there, you can upload your documents as a part of the application process.

    • Proof of Identity – This document must be a piece of government issued photo identification. Please include your full name in the file name of your proof of identity documents (Example: John.Smith.ID.jpg)
    • Proof of Residency – This document is required if your government issued photo identification does not include your current address. Please include your full name in the file name of your proof of residency documents (Example: John.Smith.Lease.jpg)
  • Step 3: Confirmation

    Our team will review your application and confirm when your card is printed and ready for pickup at the Wesbrook Community Centre.

    If you have any questions, contact us at or visit us in-person.

  • Step 4: Pick up your UNA Card

    Once you have received your confirmation email, you can pick up your card from the front desk at Wesbrook Community Centre.

Customer Support

Whether you are new to the neighbourhood or renewing your UNA Card after two years, our team is here to help.

Contact us online, by phone, or in-person at the Wesbrook Community Centre or Old Barn Community Centre.

Contact Us

Frequently Asked Questions

  • What are the eligibility requirements?

    To qualify for a UNA Card, you must live in one of the following UBC neighbourhoods or buildings:

    UBC Neighbourhoods

    • Wesbrook Place
    • Hampton Place
    • Hawthorn Place
    • East Campus
    • Chancellor Place

    UBC Buildings

    • Central Building
    • Focal Building
  • What if I am not eligible?

    You are still a valuable part of our wider community, and you are still welcome you to use our services.

    If you would like to purchase a fitness or program passes, we can give you a Guest Card that will make checking in easier at UNA facilities.

  • What is a Society Membership?

    Having a UNA Card does not automatically make you a UNA Society Member, which is the requirement for participation in UNA governance processes.

    To become a UNA Society Member, select the UNA Society Membership option when applying for your UNA Card. If you are unsure of your membership status, you can see it on your UNA Account, or you can contact us for assistance.