Snow Removal Reporting

Please report icy sidewalks to UNA snow removal crews by submitting an email to

Stay Informed, Stay Safe

Check back here for the latest updates on current snow removal conditions for each UNA Neighbourhood. Learn more about our snow removal plan to see how we prioritize pathways and roads in the event of heavy snowfall.

Current Snow Removal Status

  • Wesbrook Place: Standby
  • Hampton Place: Standby
  • Hawthorn Place: Standby
  • East Campus: Standby
  • Chancellor Place: Standby

Latest Updates

  • February 11, 2021 – Snow removal crew has been placed on standby. An onsite team will perform snow removal and salting of priority sidewalks as required.

UNA Snow Removal Plan

UNA snow removal crews work to ensure that residents can have access to key areas in the neighbourhoods after or during heavy snowfall.

The UNA will prioritize the following locations for snow and ice removal:

  • Sidewalks around essential services
  • Sidewalks around community centres
  • Sidewalks around schools
  • School routes
  • High traffic sidewalks that are connected to main UBC walkways
  • Sidewalks around bus stops
  • Major crosswalks and letdowns

For more information, please see the UNA Sidewalks Maps.

The focus of UNA snow removal crews is to keep ice from forming on sidewalks. Ice maintenance services will perform based on the weather forecast. Snow removal service will begin when two to three inches of snow has accumulated.

Our snow removal crews will prioritize their work to ensure residents are able to access key areas in the neighbourhood. Snow removal crews will first tackle first priority sidewalks and then branch out toward second priority sidewalks.

In order to maximize efficiency, snow removal crews will focus on one neighbourhood at a time. Snow removal will begin in Wesbrook Place and Hawthorn Place, and then extend their service to nearby neighbourhoods.

Please Note: In case of extreme weather conditions, snow removal crews may face significant challenges to travel back to the UNA area due to uncontrollable circumstances. Please note this may significantly impact our snow and ice removal operations. UNA snow removal crews will make their very best efforts to prioritize, and perform removal service with the resource that is available under extreme conditions.

UBC Snow Removal Routes

The UNA contracts UBC Building Operations for snow removal on roads.

The focus of UBC Building Operations is to keep ice from forming on roadways and to mobilize when the forecast gives us reason to believe we have ice concerns for roads. As the snow starts to fall, UBC Building Operations will start to plow when the accumulation of snow reaches approximately two inches and carry on with this until the snow event ends.

Residents are encouraged to take the closest primary roads and sidewalks for commuting purposes. Please refer to the UBC Snow Removal Map for a diagram of all primary roads and sidewalks.

Snow Removal Outside of UBC and UNA Neighbourhoods

The roads of the UBC Endowment Lands, including Southwest Marine Drive from 41st to 16th Ave. and Chancellor Blvd from Westbrook Mall to Alma Street, are managed by Mainroad under contract with the Provincial Government of BC.

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