Manage UNA services online with a UNA Account.
Your UNA Account is used to access various UNA services and manage your profile information. Anyone can create a UNA Account to register for our programs and events; however, some services such as UNA Cards, UNA Membership and UNA Parking Permits are exclusive to residents of UNA designated neighbourhoods and buildings.
Create an Account (Step-by-step)
Learn more about your UNA Account.
If you are a UNA resident, a UNA Card will provide you with various benefits for many UBC facilities, local business and the Vancouver Public Libraries. The physical UNA Card is optional and not required to access UNA services.
The UNA Card can be used at the following locations:
Add/Renew UNA Card (Step-by-step)
Becoming a UNA Member is a unique opportunity to engage with your community and have your voice heard. A UNA Membership entitles you to participate in:
Add Membership (Step-by-step)
If you need help with your account, our support staff are here to assist you. Contact support by sending an email to firstname.lastname@example.org or use the support widget at the bottom right corner of the webpage.
You are entitled to UNA benefits if you live within one of the designated neighbourhoods or buildings. If you are not sure about if your home is within one of the designated neighbourhoods, our support staff can assist you by checking your address in our system.
If you do not live in a designated neighbourhood, you can still use our facilities and participate in UNA recreational programs. Registration for our programs and events can be completed online through your UNA Account and do not require a physical card for entry. Some services such as Fitness Centre Passes may require a physical Guest Card (for non-residents) for verification, which we can provide for you during your first visit.