UNA Accounts

Your UNA Account is used to access recreational programs, community events, fitness centre passes, and other UNA services. This includes UNA Cards for community access, UNA Memberships for voting and UNA Parking Permits for on street residential parking. Your UNA Account is also where you can manage your profile details, add family member profiles and access your transaction history.

Anyone can create a UNA Account to access the various services that the UNA provides. Some services such as parking and UNA Membership are exclusive to UNA Neighbourhood residents, but the UNA also serves many patrons from the surrounding Greater Vancouver region.

  • Create a UNA Account
    If you do not yet have a UNA Account, you can create one by following these steps:

    • Go to myuna.ca/login
    • Click the “Create a new account” button
    • Enter your information into the provided fields.

If you are experiencing any issues with your UNA Account, please contact support@myuna.ca or use the chat box in the bottom right corner of this page.

UNA Card

If you are a UNA resident, a UNA Card will provide you with discounts and benefits for various UBC facilities (including the UBC Aquatic Centre and Museum of Anthropology) in addition to the Vancouver Public Libraries.

  • Applying for a new UNA Card
    If you live in a UNA Neighbourhood and do not yet have an account with us, you can follow these steps to get your UNA Card:

    1. Create a UNA Account.
    2. Complete the UNA Application/Renewal process and select “UNA Card” from the options provided.
    3. Pick up your UNA Card from the Wesbrook Community Centre once you receive an email from us to confirm it is ready.
  • Renewing an expired UNA Card
    If your existing UNA Card is expired (or expiring within 30 days), you can follow these steps to receive a new UNA Card.

    1. Log in to your UNA Account
    2. Complete the UNA Application/Renewal process and select “UNA Card” from the options provided. Please note, you will need to provide current proof of address documentation for your UNA Card renewal.
    3. Pick up your UNA Card from the Wesbrook Community Centre once you receive an email from us to confirm it is ready.

UNA Membership

If you are a UNA resident, becoming a UNA Member allows you to vote at UNA Special General Meetings, Annual General Meetings and Board of Director Elections. Online address verification is required.

  • Adding a UNA Membership to your UNA Account
    If you live in a UNA Neighbourhood, you can follow these steps to become a UNA Member:

    1. Log in to you UNA Account.
    2. Complete the UNA Application/Renewal process and select “UNA Membership” from the options provided.
    3. Once your address has been verified, we will contact you to confirm that your UNA Membership has been activated.

Your UNA Membership status can be found on your profile page in your UNA Account.

The Guest Card

If you do not live in a UNA Neighbourhood, you can still use our facilities and participate in UNA recreational activities. Registration for our programs and events do not require a physical card and can be completed online through your UNA Account. Some services such as fitness centre passes may require a physical guest card for entry, which we can provide for you during your first visit.

Create a UNA Account

Get started by creating a new UNA Account! If you already have an account, you can log in here or by selecting the login icon in the top navigation bar.https://www.myuna.ca/login/

Get Started

Need Help?

Email

If you need help with your account, you can send us an email at support@myuna.ca. A staff member respond to your email promptly with an answer or direct you to the right person.

Chat

For recreation and UNA Account related questions, you can use the chat feature at the bottom right corner of the webpage. We will do our best to answer your questions in real time.

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