Please note that the UNA Parking Services will move to Wesbrook Community Centre on October 22, 2018. Parking Services will open from Monday to Friday, 9 am to 4:30 pm in Wesbrook Community Centre.

PARKING

Our on-street parking strategies aim to provide neighbourhood residents and authorized visitors accessible parking in the UNA neighbourhoods. We recognize that many types of visitors need to park in UNA neighbourhoods, including shoppers and guests of residents. The parking management strategy is meant to accommodate these visitors while addressing the prevalent issue of limited space.

PARKING MAPS

Hawthorn

Wesbrook

PERMITS

WHERE TO BUY A RESIDENTIAL OR VISITOR PERMIT

RESIDENT PARKING PERMIT (DECAL)

  • Allows UNA residents to park their own vehicle on the streets of their own neighbourhood.

VISITOR PARKING PERMIT

  • Allows a UNA resident’s visitor to park their vehicle on the streets within the resident’s neighbourhood.

DAY PASS

  • For UNA residents who require additional visitor parking for a one time function/event.
  • Each legal UNA suite will be entitled to 15 days of Parking Day Passes, between April 01 to March 31. Approval will be required for any request above the 15 days of Parking Day Passes annual limit. Residents who need additional day passes above the annual limit will need to submit an application to parking@myuna.ca. Applications will be reviewed and requests will be approved on an exception basis.

Please note: Resident parking decals are assigned to specific license plate numbers and visitor parking permits are assigned to a specific UNA address. Additionally, parking permits may only be issued for a resident’s own neighbourhood. If the assigned licence plate number & issued neighbourhood are not a match to the vehicle’s licence plate & parking location, it will be towed.

RESIDENT PARKING PERMIT (DECAL)

The following documents are required to obtain or renew a resident parking permit:

  • BC Driver’s License (BCDL)
  • ICBC Vehicle Registration (must be registered to a valid UNA address, and at least 1 month prior to the policy expiry date.)
  • It is required to have matching Name & UNA  Address on both BCDL and Vehicle Registration

 

VISITOR PARKING PERMIT & DAY PASS

To apply for a Visitor Parking Permit and Day Pass you will need:

  • Photo ID (choose one of the following):
    • BC Drivers Licence
    • BC Identification Card
    • BC Services Card
    • Canadian Passport
    • Other government issued photo ID
  • Plus Proof of UNA Address (choose one of the following):
    • ICBC Vehicle Registration (must be registered to a valid UNA address)
    • Current utility/service bill with UNA address (e.g. phone, cable, or hydro bill)
    • Current Credit Card statement with UNA address
    • Current Village Gate Homes or Wesbrook Properties rental agreement Only.

For the purpose of information validation, we require you to share your vehicle and ICBC insurance information with us. To uphold your privacy and protect you from fraud, you are required to apply for your permit in person. We will not issue permits to anyone acting as a proxy, regardless of their relationship or connection to you.

RESIDENT PARKING PERMIT (DECAL)

  • The 2018 (April 1st, 2018 – March 31st, 2019) resident parking permits cost $120 + applicable taxes.
  • If your household requires a second vehicle to be parked on the street, the second resident parking decal will cost $240 + applicable taxes.
  • If your household requires a third vehicle to be parked on the street, the third resident parking decal will cost $480 + applicable taxes.

VISITOR PARKING PERMIT

  • The 2018 (April 1st, 2018 – March 31st, 2019) Visitor Parking Permit costs $120 + 21% Translink Parking Tax  + applicable taxes.
  • Each legal UNA address is allowed to own one (1) Visitor Parking Permit that allows your visitors to park on your own neighbourhood’s streets.
  • Visitor Parking Permits are not valid for on-street parking of residents’ vehicles.
  • Improper use of any UNA parking permits, or violation of the UNA Parking Policy will result in your vehicle being towed and/ or parking privileges being revoked.

The Resident Parking Decal and Visitor Parking Permits are available for purchase at the UNA office (#202 – 5923 Berton Ave.) during regular hours of operation (Monday to Friday, from 9:00am – 4:30 pm). Accepted methods of payment are Visa, MasterCard, and Debit.

MONTHLY PRORATED FEE POLICY

  • Monthly prorated fee structure applies to all UNA Resident Parking Decal and Visitor Parking Permit purchases.
  • Prorated price based on the number of months from the date of purchase to the permit expiry date of March 31 of the parking fiscal year.
  • Example:
    • Residential Parking permit (1st permit) at $120.00
    • Cost of Residential Parking Permit per month: $120.00 / 12 months = $10.00 per month
    • Purchase on June 29 = June + July to March = $10 + $90 = $100.00 + taxes
    • Purchase on January 5 = January + February to March = $10 + $20 = $30.00 + taxes

REFUNDS

A refund only applies when:

  1. The resident moves out of the UNA before the permit expires.
  2. The resident replaces a UNA parking permit.

Eligible refund will be prorated monthly, the outstanding amount will be refunded, minus 1 month for the administrative fee.

Example:

  • Residential Parking permit is at $120.00
  • Cost of Residential Parking Permit per month: $120.00 / 12 months = $10.00 per month
  • Refund on June 28 = July to March minus one month ($10.00) administrative fee = $90  – $10 =  $80.00
  • Refund on January 5 = February to March minus one month ($10.00) administrative fee = $20 – $10 = $10.00

WHAT IF I LEASE MY VEHICLE?
Your registration and insurance must show your residential address on the second page.

WHAT IF I DRIVE SOMEONE ELSES VEHICLE?

  • You must be listed as the principal operator on the insurance
  • The location address on the second page of the insurance and registration must list your residential address within a UNA neighbourhood
  • Two items of supporting ID.

WHAT IF MY VEHICLE IS REGISTERED TO A BUSINESS?

  • Valid ICBC car insurance registered to a BC company name and address with no principal operator listed (if a principal operator is listed, see above section, “You drive someone else’s car”
  • A letter or contract on company letterhead, stating that the vehicle is used by you, and is needed at your home on a regular basis. A new letter is required every year to renew your permit
  • Two items of supporting ID
  • Business identification (e.g. pay stub, T4, or business card) as proof of employment

WHAT IF I’M A STUDENT FROM OUTSIDE OF BC?

To be eligible for a parking permit, your vehicle insurance must be changed to ICBC insurance (non-resident motor vehicle and insurance certificate) at the UNA neighbourhood address, or you must apply for Exemption status through ICBC.

Exemption status allows you to forego changing your vehicle insurance to BC insurance.

For information, call ICBC at 604-443-4624 or 1-800-665-4336.

WHAT IF MY VISITOR HAS A SPARC PERMIT?

SPARC permit holders can park in the on-street accessible stalls if they display a valid Visitor Parking Pass or a day permit. SPARC permit holders cannot use their Resident Parking decals to park in accessible stalls.

This is to ensure that visitors to residents in the Hawthorn and Wesbrook neighbourhoods, have a reasonable ability to park in accessible stalls.

WHAT IF I MISPLACED/LOSE MY UNA RESIDENT PARKING PERMIT

You must purchase a New Parking Permit. And stick the decal on your vehicle immediately. Replacement is not available.

WHAT IF I MISPLACED/LOSE MY UNA VISITOR PARKING PASS

You must purchase a new UNA Visitor Parking Pass. Replacement is not available.

WHAT IF I NEED TO REPLACE MY PERMIT?

Replacement resident parking decals and visitor parking permits may be picked up in person if:

  • You have changed vehicles or license plates
  • Your car was damaged in an accident and written off
  • Your windshield was replaced
  • Your visitor parking permit is damaged
  • Your resident parking decal is damaged or peeling off

The old UNA permit must be returned to receive a replacement.

WHAT DOCUMENTS DO I NEED TO BRING?

Reason replacement needed Items needed to get a new resident parking decal
You changed vehicles or license plate
  • Your current resident parking decal (remove it from your old vehicle)
  • Photo ID that proves you live in the UNA neighbourhood
  • Current insurance for your new vehicle
Your car was damaged in an accident and written off
  • Current vehicle registration
  • ICBC paperwork that shows your old vehicle was a write off
  • Photo ID that proves you live in the UNA neighbourhood
Your windshield was replaced

 

  • Your current resident parking decal (remove it from your old windshield) or a receipt from the windshield replacement company
  • Current vehicle registration
  • Photo ID that proves you live in the UNA neighbourhood
Your UNA resident parking decal is damaged or peeling off
  • Your current resident parking decal (remove it from your vehicle)
  • Current vehicle registration
Your UNA visitor parking pass is damaged
  • Your current UNA visitor parking pass (remove it from your vehicle)

2018 IMPORTANT DATES

  • March 31st 2018: All 2017 Permits EXPIRE
  • April 1st, 2018: All 2018 Permits ACTIVE

2018 Annual Fee

  • 1st Resident Parking Decal $120 + 5% GST = $126
  • 2nd Resident Parking Decal $240 + 5% GST = $252
  • 3rd and subsequent Resident Parking Decals $480 + 5% GST= $504
  • Parking Decal Replacement due to license plate change or vehicle change (1st time) $25
  • Parking Decal Replacement due to license plate change or vehicle change (2nd) $50
  • Parking Decal Replacement due to license plate change or vehicle change (3rd+ times) $100
  • For every legal UNA suite one visitor parking permit is permitted $120+ 21% Parking Sales Tax + 5% GST = $152.47
  • Resident Parking Decal is specific to your license plate number
    • Resident parking decal is non-transferable and specific to your license plate. When a license plate change occurs, you should return to the UNA office (202-5923 Berton Ave.) with the updated car insurance and proof of residency. We will then issue you a replacement resident parking decal. Some charges may apply.
  • Visitor Parking Permit is limited to one per legal UNA address
    • Visitor parking permit is non-transferable and specific to your home address. When your address changes (whether you move within or away from the UNA neighbourhoods), you should immediately notify the UNA office (604-827-5158 or reception@myuna.ca). If you move between two different neighbourhoods (e.g. from Hawthorn Place to Wesbrook Place), your current visitor parking permit will no longer be valid.  You should return it to the UNA office (202-5923 Berton Ave.) with an updated proof of residency so that we can issue you a new visitor parking permit.

SIGNAGE & INFORMATION

Not sure where to park? We have Your Guide to Parking Signs to help.

PARKING ENFORCEMENT HOLIDAYS

CLAIMING A TOWED VEHICLE

If your vehicle has been towed, please contact Drake Towing (604)251-3344.

The roads in the UNA neighbourhoods are owned by the Ministry of Transportation and Infrastructure (MOTI). Regulations and signage are all regulated and approved by the Ministry, and are enforced in accordance to the posted parking signage. The Ministry authorizes the University Neighbourhoods Association (through its subcontract with Commissionaires) to invigilate parking under the Motor Vehicle Act Section 209-1.

MOTI does not have the ability to ticket or fine violators, and only has the ability to tow on first offence. This has been strictly enforced, and has been a consistent practice throughout UNA neighbourhoods since 2012.

DISPUTE PROCESS

If you want to dispute your towing ticket, you will need to complete the following:

You can submit these documents in person to the UNA Administrative Office, or by e-mail to parking@myuna.ca.